*Position: Operations Assistant*
*Location: Kansas City, MO - 64120*
*Duration: 3 Months +*
*Timings: Monday - Friday 8am - 4:30pm CST Onsite 100%*
*Description:*
*Responsibilities:*
* assist in the effective liaison, support and assistance between customer services department and rest of organization, maintaining mechanisms for surveying and measuring customer satisfaction and disseminate feedback to the appropriate internal entities, using the CRM system to manage the functions of receiving, assessing, analyzing, resolving, and documenting customers’ issues and complaints in accordance with agreed requirements provide general administrative support to the team to include filing, data entry, typing and assisting in the management of communications and paperwork, managing diaries, assisting with travel arrangements/organization, looking after visitors, and assisting with general reception and telephone duties
* POR completion for ordering parts for repairs.
Includes sending to buyer and tracking after parts have been ordered by buyer
* GR (goods receivables) work with receiving department and perform GR’s for items received assist Manager to make improvements and implement required changes
* assist document administrator to liaise with external agencies as it relates to customer service matters ensure compliance to relevant codes, legislation, and procedures including health and safety.
Update SESIS report and complete annual reports
* Update and support all Safety programs and procedures.
Track due dates for safety requirements and communicate to manager.
maintain accurate records/documentation associated with your work
* Fleet maintenance tracking through Wheels program immediately report problems/failures that may impact on the organization and/or its clients/customers to Line Manager responsibly use resources and control expenses to meet agreed budgetary controls interact and co-operate with all members of the organization, its suppliers, and clients/customers
* From time to time you may be expected to be part of special projects as are reasonably required of your job role.
* Manage basic HR topics; welcome packages for new employees, administration of onboarding process, I9 employment verification, etc.
* Backup Document administrator as needed to keep flow of office responsibilities current
*Qualifications:*
* High school diploma or state-recognized GED required; Associate degree preferred
* Excellent organizational and interpersonal skills
* Proficient in Microsoft Office (Outlook, Word, Excel, Power Point, etc.
)
* Experience with SAP
* Good verbal and written communication skills in English
* Qualified applicants must be legally authorized for employment in the United States and must not require employer-based support or sponsorship now or in the future
Job Type: Contract
Pay: Up to $25.
00 per hour
Schedule:
* Monday to Friday
Experience:
* SAP: 4 years (Required)
Work Location: In person
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