_*Best Western Premier KC Speedway Inn & Suites*_
_*10401 France Family Drive*_
_*Kansas City, KS, 66111*_
_*Hours Available are 7am-3pm, 3pm-11pm & 11pm-7am.
*_
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Respond to guest inquiries, requests, and complaints promptly and courteously
- Provide information about hotel facilities, services, and local attractions
- Assist with reservations and room bookings as needed
- Maintain a clean and organized front desk area
Requirements:
- Previous experience working in a front desk or customer service role preferred
- Knowledge of phone systems and basic computer skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Bilingual/multilingual skills are a plus
- Familiarity with hotel management systems is an advantage
- Willingness to work flexible hours, including nights, weekends, and holidays
Note: This job description is intended to provide a general overview of the position.
Duties and responsibilities may be subject to change based on organizational needs.
Please submit your resume highlighting your relevant experience for consideration.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Part-time
Pay: $13.
00 - $15.
00 per hour
Expected hours: 16 – 40 per week
Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Night shift
* Overnight shift
* Weekends as needed
* Weekends only
Supplemental pay types:
* Tips
Work Location: In person
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