Hotel Front Desk Agent

*Duties* We are seeking a friendly and professional Front Desk Agent to join our team.
As the first point of contact for our guests, you will play a crucial role in providing excellent customer service and ensuring guest satisfaction.
MUST BE ABLE TO WORK WEEKENDS.
PREVIOUS HOTEL EXPERIENCE PREFERRED.
*Responsibilities:* - Greet guests and provide them with a warm welcome - Check guests in and out of the hotel - Answer phone calls and respond to guest inquiries - Assist guests with reservations and provide information about hotel amenities - Handle guest complaints or concerns in a timely and efficient manner - Process payments and maintain accurate records - Maintain a clean and organized front desk area *Skills:* - Excellent communication skills, both verbal and written - Proficient in using hotel management software systems - Knowledge of phone systems and ability to handle multiple phone lines - Strong customer service skills with a friendly and professional demeanor - Multilingual abilities are a plus, especially if you can speak languages commonly spoken by our guests - Familiarity with front desk operations in the hospitality industry - Ability to handle difficult situations with patience and professionalism - Strong attention to detail and organizational skills *Requirements* To be successful in this role, you should have a passion for hospitality and a desire to provide exceptional service to our guests.
Additionally, the following requirements are necessary: - Previous experience working at the front desk of a hotel or similar establishment is preferred - Knowledge of night audit procedures is a plus - High school diploma or equivalent required If you are looking for an opportunity to be part of a dynamic team in the hospitality industry, we would love to hear from you.
Apply today! Job Type: Full-time Pay: $14.
00 - $16.
00 per hour Expected hours: 30 – 40 per week Benefits: * Flexible schedule Schedule: * Day shift * Evening shift * Weekends as needed Work setting: * In-person Ability to Relocate: * Olathe, KS 66061: Relocate before starting work (Required) Work Location: In person