Women & Family Ministry Intake Specialist

Job Summary: This position models Biblical hospitality as they coordinate the intake and orientation process for guests seeking services in our Center.
Duties/Responsibilities: Schedule and coordinate all aspects of the intake process as it relates to conducting the initial guest interview to screen for admittance, assessing guests’ immediate needs, completing the admission intake and initial orientation process, and coordinating community service referrals when appropriate.
Complete and account for guest intake applications and other forms and documentation necessary to the intake process, recording all information into the CaseWorthy database with accuracy and timeliness.
Perform crisis interventions as necessary, and connect applying guests to referral resources when their needs for assistance are beyond the scope of our services.
Connect new guests to in-house guest coordinators.
Serve as a positive contributing member of the Ministry team and actively collaborate with hotline and in-house guest coordinators, case managers and the Center Administrators to maintain communication and ensure the successful delivery of service to all guests in unity with the purpose and goals of the Mission.
Seek to exemplify Jesus Christ daily and be prepared to share the gospel as other opportunities arise.
Perform other duties as required.
City Union Mission Requirements: Be a born again, mature Christian able to clearly communicate the Gospel as opportunities arise during the workday.
(1 Peter 2:21, 3:15) Have a desire to serve the Lord through widely varied responsibilities to advance ministry to those currently homeless, and the urban poor of Kansas City, with a compassionate heart.
Agree to City Union Mission’s Statement of Ministry: Be a genuine believer in the Lord Jesus Christ, as expressed by personal testimony and conduct.
Be a member in good standing of a recognized protestant, evangelical church for one year or more.
Have a genuine concern for the ministry of City Union Mission.
Have a minimum of one year of sobriety from alcohol and drugs and six months from tobacco.
Agree to abstain from alcoholic beverages, illegal drugs, and tobacco while employed by City Union Mission.
Have a lifestyle that is free of sexual sin as clearly defined in the Bible.
Required Skills/Abilities: Demonstrate good judgment, sensitivity, neatness, accuracy and dependability.
Must be able to demonstrate effective and clear communication, and be flexible and adaptable to work in a fast paced environment.
Demonstrate computer literacy in Google and Microsoft applications.
Education and Experience: Required: High school diploma or equivalent and 3 years related experience.
Preferred: Associates degree in social services field and 1 year related experience.
Physical Requirements: Prolonged periods of sitting/standing/kneeling, etc.
Ability to ascend/descend stairs multiple times throughout the shift.
Must be able to lift 40 pounds at times.
Travel Requirements: None