Customer Service Specialist

As a Customer Service Specialist, you will be at the forefront of delivering exceptional customer service to our valued clients.
This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency and professionalism.
Customer Service Specialist Qualifications: * Superior verbal & written communication skill-sets * Possess exceptional client association and interaction capabilities * Upbeat & outgoing mindset with positive energy * Interacts successfully with individuals and also teams * Maintains fruitful customer connections * Prior customer service or sales experience * Interacts successfully along with all amounts of management as well as staff members * Team player * High school diploma or equivalent * 1 year prior sales coordination or customer support experience * Applicants must be currently authorized to work in the United States Customer Service Specialist Tasks & Duties * Uphold our customer connect initiative * Train/retrain on standard operating procedure * Give feedback to account managers * Process customer surveys * Specific customer PO processing * Analyze customer needs and provide appropriate solutions * Handle customer inquiries, complaints, and escalations in a professional manner * Maintain accurate and detailed records of customer interactions * Other tasks & duties as assigned In order to apply, please submit an up-to-date resumé or profile.
Job Type: Full-time Pay: $16.
25 - $17.
00 per hour Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience level: * 1 year Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person Ability to Relocate: * Kansas City, MO 64108: Relocate before starting work (Required) Work Location: In person