Guest Services Representative - Weekday Open Shift (6am - 12pm)

Do you enjoy sports, have a passion for events and have outstanding customer service skills? Then we want to talk to you! Hy-Vee Arena is currently looking to fill part-time entry-level guest services positions for the weekday opening shift.
Responsibilities include but are not limited to: * This guest service representative will cordially greet internal and external customers and clients.
* A guest service representative will actively communicate to customers and clients, listen to their needs, present ideas and solutions to their requirements.
* This guest service representative will calmly address comments and complaints in person, by phone and/or email.
* Accept/reconcile payments for facility usage.
* Enter guests information into our tracking system for marketing purposes.
* Work independently and as a team with other guest service representatives and event coordinators.
* Able to work a schedule which may include days, evenings, weekends and holidays.
* Keep entry to Arena clean and free of debris.
* Proficient in Microsoft Office applications and the use of tablets.
* Must be able to read, write and verbally communicate in a professional manner.
* Other duties as assigned by management.
Job Type: Part-time Pay: From $14.
00 per hour Expected hours: 30 – 32 per week Schedule: * Holidays * Monday to Friday * Morning shift Work setting: * In-person Work Location: In person