*Job Purpose*:
Serves guests by completing registration; controlling room assignments.
Shifts are:
Weekend Overnight Shift - Friday & Saturday or Saturday & Sunday.
Flexible Morning and Afternoon Shifts
*Duties*:
\* Welcomes guests by greeting them; answering questions; responding to requests.
\* Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards.
\* Establishes credit by verifying credit cards or obtaining cash.
\* Directs guests to room by showing location on hotel map; calling bellhop.
\* Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.
\* Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
\* Maintains records by entering room and guest account data.
\* Collects revenue by entering services and charges; computing bill; obtaining payment.
\* Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.
\* Secures guests' valuables by placing valuables in safe deposit box.
\* Contributes to team effort by accomplishing related results as needed.
*Skills/Qualifications*:
Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening
\*Must be 18 to apply
Job Types: Part-time, Full-time
Pay: $14.
00 - $15.
00 per hour
Expected hours: 16 – 40 per week
Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekend availability
Work Location: In person