What Customer Operations Support contributes to Cardinal Health
The main function of the Customer Service Representative is to research, review and resolve all sales representative and Customer Service center generated tickets.
This is accomplished through the close monitoring of the Salesforce application.
What Inventory Mgmt contributes to Cardinal Health
Inventory Management is accountable for the design and execution of demand planning and customer forecasting systems, supply planning, product deployment and expediting processes, and the development and implementation of a stocking optimization model to minimize costs and inventory while delivering on service requirements.
Schedule: Monday through Friday from 8:30 am to 5:00 pm
Location: This will be a fully on-site position located at 7601 Gardner Avenue.
Kansas City, MO 64120
Responsibilities
Research and resolve all reported external defects (errors, dating issues, miss picks)
Coordinate the execution of sales rep requests (lot and date requests, product availability, allocation overrides, etc.
)
Facilitate the shipment of off-scheduled orders and delivery
Complete no-ships (bill only)
Issue miscellaneous credit
Address late route inquires, escalate to TPOC when necessary
Data entry (updating expiration dates)
Qualifications
1-3 years of experience preferred
High School Diploma or GED preferred
Basic mathematics and unit of measure understanding preferred
Strong computer skills preferred
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background.
We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.
Cardinal Health is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Whatsapp
