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Customer Service - Order Processor Position

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Posted : Wednesday, May 15, 2024 03:34 PM

*About us* Logic, Inc.
is a high-tech distributor of industrial hardware and software products.
To stay competitive, organizations often feel pinched to make choices between cost, ease of procurement, and quality of solutions.
We recognize companies want a better experience and strive to earn your business with best-in-class solutions, exclusive pricing, and a responsive team.
Proudly in business for over 40 years, we are a team of engineers and supporting staff promoting technical solutions to ensure your success with automation.
We believe strongly in employee retention.
We work hard to provide a competitive benefits package that includes but is not limited to: * 99% of health insurance premium paid for by Logic for employee and children! Health insurance eligible after only 30 days of employment! * Paid holiday pay immediately upon employment! * Paid vacation and sick time! * Paid family leave! * Bonus Pay - Two different bonus levels that are paid out twice per year at the rate of a minimum of 15% of employee's annual salary - We have been able to pay out this bonus for 99% of eligible bonus periods over the course of 40 years! * 401k Contributions - We contribute into your 401k even if you do not! We also match employee contributions! *The Field* This position coordinates sales orders, inventory, and vendor purchase orders to meet our customer’s needs and our sales staff’s expectations.
*The Position’s duties include:* * Handling industrial hardware and software orders from a multitude of vendor sites * Managing customer orders in NetSuite ERP software * Expediting orders * Interfacing with vendors, customers, and sales staff to resolve day-to-day issues of pricing, delivery, and other customer related issues *Qualifications and Skills Required* * Outgoing personality with strong customer-service skills * Experience with ERP software is helpful * Working knowledge of Microsoft Office * The ability to learn new tasks quickly * Able to manage time effectively, organize your material, and perform quality work without being micro-managed * Ability to multi-task between various open orders * Aptitude to quickly diagnose an order’s status from a logistical standpoint Job Type: Full-time Pay: $21.
00 - $23.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Parental leave * Vision insurance Shift: * 8 hour shift * Day shift * No nights Weekly day range: * Monday to Friday * No weekends Work setting: * In-person Application Question(s): * What interests you about this position? * Do you have experience working in an office setting? Experience: * Customer service: 2 years (Required) Work Location: In person

• Phone : NA

• Location : 890 N Martway Ct, Olathe, KS

• Post ID: 9150075360


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