Director of Paralegal Operations

TITLE: Director of Paralegal Operations REPORTS TO: Pre-Litigation General Manager SALARY: Competitive salary commensurate with experience POSITION/TYPE: Exempt REQUIREMENTS: Have 5+ years of proven experience practicing as an Attorney Have 2+ years in a leadership role managing the performance of a team “MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri.
Founded in 2013 by Mike DiPasquale and Jason Moore, DM Law’s growth stems from the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury.
Job Overview: DM is looking to hire a Director of Paralegal Operations who will manage the existing Case Managers and grow our team.
You will be a self-motivated collaborator who values communication and integrity to help the team navigate the legal process and reach their goals faster.
The Director of Paralegal Operations will be responsible for assessing team performance, providing coaching and feedback and driving client cases forward to a successful resolution.
You will also help to develop and drive processes and best practices for personal injury litigation.
You will be comfortable reviewing data to help understand trends, outliers that need attention and measure performance of the team and individuals.
You will have a passion for excellence and have the expertise to drive this level of performance in each of your team members.
Duties & Responsibilities : Manage a team of 2-3 team leads who each manage up to 8 paralegals to deliver exceptional client experience Demonstrate expertise in communicating performance goals and helping team deliver excellent results Interview and onboard new team members of various experience levels and backgrounds to ensure success Plan coverage and backup for vacation, holidays and spikes in volume Understand the Personal Injury industry and be able to coach team on complicated case investigations and legal concepts Lead with compassion and empathy Great communicator to all stakeholders within the team and company Help create best practices and processes for personal injury Create processes with the help of technology for efficiencies and a better personal injury experience Organized and attention to detail are a must Knowledge & Skills: Desire to create efficient processes Are a self-motivated team player Excellent verbal and written communication skills Are comfortable with change, uncertainty, and ambiguity Are technically proficient and have experience with cloud-based softwares Are highly organized and have strong problem-solving skills Employee Perks: Benefits package – Health, Vision & Dental Insurance; 401(k) matching and more! 401(k) matching retirement plan – up to 4% match 3 weeks (120) hours of PTO Paid holidays FREE on-site parking garage Stability – Become an integral member of an energetic team in a growing law firm Work/Life balance – do the job you love, with great people and NO long or crazy hours! DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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