Senior Director of Technology

Description: Join our winning team at Ryan Lawn & Tree, a nationally recognized leader in the lawn and landscape industry.
With a reputation for delivering the highest quality lawn and tree services, we've recently been honored as one of the top three lawn and landscape companies in the United States.
Our commitment to excellence and our rapid growth present exceptional advancement opportunities for talented individuals who are ready to thrive in their careers.
We are a faith-based employee-owned company.
This means that the company values servant-based leadership and has a unique corporate culture compared to other organizations.
As the Sr.
Director of Technology at Ryan Lawn & Tree you will play a key role in shaping and executing our Technology Strategy.
The right person will combine our love for the outdoors, a commitment to enhancing blue-collar jobs into sought-after professional careers, and well-built software to make Ryan Lawn & Tree a model company for our industry.
We are a leader in the green industry.
We are headquartered in Kansas City and serve 5 other Midwest cities and are constantly looking to expand our footprint.
You will lead a dynamic team of Technology professionals and be responsible for the management and enhancement of our technology systems to drive external and internal customer satisfaction, data security, business growth, and efficiency.
With our Salesforce platform, we desire to be on the cutting edge when it comes to delivering client-facing and internal system technologies, while protecting our client data.
The efficient but rapid development of our software is critical for our future.
Leader Responsibilties: Recruits, interviews, hires, and trains management and professional-level staff in the department.
Provide leadership and mentorship to a team that designs, develops, troubleshoots, and debugs software features and functionality for the Ryan Salesforce information system Provides constructive and timely performance evaluations.
Willing to be hands-on when called upon.
Get to know the “Ryan” company.
Who we are, our Mission, Values, and Vision.
Duties/Responsibilites: Develop and implement the Technology strategy to align with the company's business objectives.
Oversee the continued development of our new operational software Evaluate and optimize the IT infrastructure to ensure reliability, scalability, and security.
Drive innovation and technological advancements to improve business processes for field and internal staff.
Manage the Technology budget and ensure cost-effective solutions are implemented.
This includes working with vendor partners to secure our hardware and networks, and provide our internal teammates with equipment and support that allows them to efficiently service our customers.
Manage ticket escalation and ensure that service level requirements (SLAs) are achieved and that we are meeting defined metrics.
Partner with other departments to understand their technological needs and provide solutions.
Ensures the integrity and reliability of computerized information systems, communication systems, and office systems including the security of data acquired and stored.
Stay current with Technology and Green industry trends and emerging technologies to make recommendations for adoption.
Identifies and recommends new technologies and services that will improve efficiency, processes, and operations; reviews requests for additional services and upgrades, assessing the costs and benefits to the organization.
Performs other duties as assigned.
Requirements: Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Thorough understanding of Information System policies and procedures.
Thorough understanding of or the ability to quickly master the technology used in the organization.
Proficient with Google Workspace and Microsoft Office Suite.
Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field; a Master's degree is a plus.
Proven experience in a senior Technology leadership role, with at least 10 years of experience.
Strong understanding of IT systems, networks, and infrastructure.
Excellent leadership and team management skills.
Experience with software development and architecture Demonstrated ability to drive technology innovation and improve processes.
Excellent communication and interpersonal skills.
Experience with Agile and Scrum methodologies Experience with Salesforce, specifically Field Service a plus Why work at RYAN? RYAN is a proven leader in the lawn and landscape industry and has a reputation as one of the highest-quality lawn and tree companies in the nation.
Our rapid, sustained growth has and will continue to provide advancement opportunities for employees that excel in their careers.
In addition to being a non-smoking & EEOC company with advancement opportunities, other great benefits include: Full-time, year-round employment with bonuses available Excellent benefits package Health Insurance 401k w/ company match Dental/Vision and more 100% Employee Stock Ownership Plan.
Flexible work schedule 12 Paid Holidays 17 Days Paid Time Off