Mgr Integrated Applications MidAmerica Division

Introduction Do you want to join an organization that invests in you as a(an) Mgr Integrated Applications? At HCA Healthcare, you come first.
HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues.
The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay.
Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits Note: Eligibility for benefits may vary by location.
You contribute to our success.
Every role has an impact on our patients’ lives and you have the opportunity to make a difference.
We are looking for a dedicated Mgr Integrated Applications like you to be a part of our team.
Job Summary and Qualifications The Manager of Integrated Applications leads the team responsible for the application support systems within an HCA Healthcare division.
This position ensures continuity and alignment of the organization’s strategic initiatives including those focused on patient experience, communication platforms, patient monitoring, interfaces, efficiency systems, and general application support.
Primary responsibilities include managing the Application Services team, coordinating support for applications across the division, and serving as the application support lead for the division.
This individual will assist in coordinating the resolution of application problem efforts, oversees the implementation of software releases, assists in developing training tools, and communicates changes to the appropriate audiences.
The Manager of Integrated Applications requires general understanding and knowledge across all division-level applications and focuses on standardization, optimization, and the use of best practices.
Work assignments are advanced/complex in nature and this role will conduct resource management by organizing and monitoring work completion for their team.
This resource will assist with annual budget directives for all applications supported by the application services team.
This individual needs to be ingrained in the operational support needs of the facilities and division to ensure all service level agreements are met and/or exceeded.
GENERAL DUTIES: · Responsible for technical and managerial leadership in establishing goals · Responsible for management of current and planned applications within an HCA Healthcare division · Meets with corporate, division, and facility-level leadership teams, as needed, to align strategy, services, implementation, and operational needs · Responsible for personnel management and development · Builds and maintains relationships with business operations, ITG leaders, and vendors · Participates in resource planning to meet the organizational needs and goals · Participates in the development of corporate and division-level application standards, policies, and procedures.
· Ensures that the design and use of applications adhere to established policies, procedures, and standards.
· Leads analysis for implementation of standard applications and interfaces · Manages internal service level agreements and ensures external service level agreements are met · Manages service management operational compliance and best practices within the team, maintaining awareness of and contributing to enterprise and IT service management goals.
· Assists the director in the development of the operational budget and project cost estimates for division and/or facilities · Proactively manages vendor support and maintenance agreements and renewals as assigned.
· Assists the director and/or leads development and presentation of business cases for new solutions as assigned.
· Ensures that service resources are assigned for the timely resolution of application incidents and requests · Creates an environment that encourages information sharing, team-based resolutions, cross-training, and process improvement within the team and across organizational boundaries · Grows the support capabilities for applications throughout the Division · Works with ITG, division, and facility resources to implement plans for application standardization, utilization, integration, and optimization · Promotes application security and patient confidentiality and helps ensure compliance · Coordinates the sharing of best practice models, and policies & procedures related to division applications · Participates in activities to improve departmental and organizational performance · Establishes and maintains relationships with vendors of ITG products, professional organizations, contract employees, and consultants.
· Builds strong relationships with application end users across the enterprise · Manages and participates in proactive facility rounding to ensure support needs are identified and addressed, interactions documented, and issues escalated as appropriate.
· Adheres to Code of Conduct and Mission & Value Statement.
· Participates in special projects as needed and performs other duties as assigned.
EDUCATION: • Bachelor’s degree preferred or equivalent work experience EXPERIENCE: • Five years of experience in application support KNOWLEDGE, SKILLS & ABILITIES: Required: • A thorough knowledge and understanding of current and emerging applications technology • Mature understanding of healthcare and/or IT application support processes and workflow • Demonstrated ability to establish and build strong relationships, and collaborate across a broad range of personality types • Demonstrated ability to communicate effectively across all levels of the organization verbally and in writing • Strong analytical skills and detailed organizational skills • Demonstrated ability to proactively identify needs, manage resources, and multi-task • Demonstrated customer orientation • Strong leadership and management skills • Demonstrated ability to recruit, develop, and retain staff • Demonstrated ability to work in stressful situations • Competency in PC use and required tools • Must have transportation to assigned work locations • Strong written, verbal, and presentation skills EDUCATION: • Bachelor’s degree preferred or equivalent work experience EXPERIENCE: • One year managerial experience • Five years of experience in application support • Experience in large, complex organization or corporate structured environments • Experience in team leadership and direct supervision · Experience managing a project • Experience creating and leading communications with direct reports, senior leaders, business partners, vendors, and stakeholders to ensure collaboration, efficiency, and service excellence What qualifications you will need: ITG transforms healthcare and givespeople healthier tomorrows.
We deliver information technology strategy, support,and solutions.
ITG improve and enhance patient care and business operations.
We deliver services atadministrative locations, data centers, and hospitals.
The facilities we support are located in 20+ statesand the United Kingdom.
Our team works to move healthcare forward.
We do this byseeking, embracing, developing, and delivering technology for patient care.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.
7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people.
"- Dr.
Thomas Frist, Sr.
HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Mgr Integrated Applications opening.
Qualified candidates will be contacted for interviews.
Submit your resume today to join our community of caring! We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.