IT Program Manager

Responsibilities & Requirements: Be a change agent: Identify ways to improve processes and remove bottlenecks to systemically improve how we deliver value to customers.
Fast and Right: Proven skills and practical knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Knowledge of numerous, well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.
g.
, burndown techniques, retrospective formats, test driven development, etc.
).
Understand and speak to other engineering and/or business processes and leverage those other techniques to provide value to a team and to the enterprise.
Understand incremental delivery and the value of metrics.
Understand the value of commitments to delivery made by a development team.
Skills & Qualifications: Experience managing multiple concurrent projects (greater than 5).
High energy and a positive outlook Possess a capability to operate at both the strategic and tactical details.
An entrepreneurial spirit with the ability to drive innovation independently.
Passion to make things better at every opportunity.
Ability to coordinate between technical teams and business stakeholders.
Experience managing highly technical complex projects with team members that are globally disbursed.
Deep understanding of project management methodologies (Agile and waterfall) with real-life application.
Proven ability to influence without authority.
Excellent communication and organization skills.
5+ years of experience in Agile development including coaching on agile methodologies.
Have extensive knowledge of IT concepts, strategies, methodologies, architectures and technical standards.
Are able to coach a team and stakeholders on Agile practices and ensure adherence to Agile methodology.
Strong facilitation skills in leading planning meetings, reviews, and retrospectives.
Communicate clearly and have the ability to deliver complex messages and teach new concepts.
Coaching and mentoring a team to maximize progress and potential.
Are motivated and driven, and have the ability to influence and drive teams to success using Agile/scrum/Lean practices.
Scrum Master Certification (Preferred).
Demonstrated ability to lead cross functional teamwork in and across teams and organizations.
Ability to identify potential issues and dependencies early.
At least 7 years relevant experience required.
US Citizenship required.
Must Have: Must be proficient in Jira, MS Teams, and large-scale Enterprise releases, JIRA, SLACK, MS Teams.
Facilitation of multiple organizations, vendors, etc.
activities to deploy a new platform across the enterprise.
Preferred background/prior Work Experience: Large scale enterprise releases.
Comfortable presenting to C level.
Great organizational skills Job Types: Full-time, Contract Experience: * Agile Coach / Scrum Master: 7 years (Preferred) Language: * English (Preferred) License/Certification: * Certified Scrum Master (Preferred) Work Location: In person