Digital Product Manager- Ecommerce (remote)

WHO WE ARE Team HD is the Place-To-Be! Our high-performing Product Team within the HD division is driving amazing initiatives that are bringing elevated experiences to our consumers.
WHAT YOUR ROLE ENTAILS AND HOW YOU'LL CONTRIBUTE As a Digital Product Manager, you will be a critical decision-maker responsible for translating business priorities into product requirements and user-centric digital solutions.
In this role, you will lead the work on Hallmark.
com to deliver new capabilities and enhanced user experiences, serving as the ecommerce subject matter expert working collaboratively external technology partners and internal agile teams to deliver best-in-class solutions within a variety of technology platforms.
In this position, you will own day-to-day actions and short/long term strategy for certain areas across our ecommerce platform (hallmark.
com).
You will work closely with our business partners across the company, as well as other product teams across HD and DCOE, to optimize the omni-channel experience we are offering our consumers.
Major responsibilities include: Strategize and define product visions and product roadmap that synthesize the needs of the business.
Demonstrate ability to use data and metrics to justify requirements, build business cases, and measure product performance.
Develop and communicate a solid understanding of end-users, the marketplace, competition and future trends of digital platforms and channels.
Identify opportunities for efficiencies, digital ecosystem optimization, revenue & functionality growth.
Create, and groom a backlog of well-formed stories for implementation, collaborate with business and agile teams to prioritize the work to be delivered and work with team on product execution.
Identify opportunities for process optimization, process redesign, or development of new process/policies.
Provide progress and status to senior management throughout the organization.
Manage and communicate tradeoff decisions between scope (value in expected ROI) and schedule (higher operating expense in longer release cycles).
Candidates must have strong communication and facilitation skills, with a proven record of leading complex projects with multiple business partners, business acumen and the ability to present plans and opportunities with individuals at higher levels in the organization.
They must exhibit corporate & interpersonal savvy and confidence leading technical projects under tight budgets and timelines.
BASIC QUALIFICATIONS Bachelor’s Degree or 4 years professional work experience.
At least 5 years’ experience in product management and/or website management experience.
Experience with agile development methodology.
Experience managing and leading cross-functional teams.
Experience using data to define business value, define priority, and manage trade-offs against competing priorities.
PREFERRED QUALIFICATIONS At least 5 years of experience in an ecommerce digital product management role At least 5 years’ experience managing technology platforms and roadmaps.
Experience working with Salesforce Ecommerce platforms.
Demonstrated ability to translate business strategies into digital strategies and solutions.
· Familiarity with application testing, debugging and analysis of issues.
Familiarity with Usability Design (best practices, consumer journey flows, wireframes, etc.
).
· Proven background in collaboration and creative problem solving to deliver upon business objectives.
Ability to manage competing priorities and a high volume of initiatives at one time.
Proactively prioritize the work and manage expectations.
Curious and self-starter.
Client-service mentality.
ADDITIONAL DETAILS The salary range for this job is between $120,000 and $125,000.
Salary will take into consideration several factors including location.
Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply.
You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields.
Accepted file types are DOCX and PDF.
In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc.
and its subsidiary companies will hire only individuals lawfully authorized to work in the United States.
Hallmark does not generally provide sponsorship for employment.
Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.
Hallmark is an equal opportunity employer.
All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.
Principals only please.
HALLMARK – Because Connecting With Each Other Has Never Been More Important For more than a century, Hallmark has been bringing people together and improving the relationships that matter most.
That’s why millions of people all over the world connect with the Hallmark brand.
It has always been a mission so much bigger than any one of us who work here.
Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark’s second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces.
Help us imagine what our next hundred years could look like! When you join Hallmark, we will go out of our way to make you feel like part of the team, even in a remote/hybrid work environment.
In the day-to-day, we’ll make the best use of the skills and talents you already have.
We’ll also give you leadership opportunities and show you multiple potential pathways to future success.
Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers.
We believe that a broadly inclusive, equitable approach is also our best path to future success.
We’re seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives–like yours.