Job Description:
Missouri Organic Recycling, a leader in landscape and garden supplies in the greater Kansas City Area, is seeking a dedicated Cashier/Site Lead to join our team.
As a Site Lead, you will play a pivotal role in ensuring accurate transactions and providing friendly advice to our valued clients.
Your attention to detail and commitment to excellent customer service will contribute to the seamless operation of our business.
A Day in the Life:
As a Site Lead at Missouri Organic Recycling, your day begins with a warm welcome to your drop off site(we have five different locations).
You'll start by preparing your station, ensuring everything is in order to provide efficient and friendly service to our customers.
Throughout the day, you'll engage with our clients, handling cash, credit, check, and account transactions with precision and a smile, making their experience memorable.
Your role isn't just about accurate transactions; it's about providing friendly advice and guidance to our customers.
You'll be the face of our organization, offering helpful suggestions and creating a positive atmosphere.
Your dedication to customer satisfaction will be reflected in the smiles and gratitude of our patrons.
Throughout the day you will check products, communicate with your site operator, store data, and answer any inbound calls to the site.
At the end of the day, you'll play a crucial part in balancing the cash drawer, ensuring accuracy in financial records.
Your attention to detail and commitment to friendly service will contribute directly to the seamless operation of our business.
Key Responsibilities:
Efficient Transactions: Handle cash transactions accurately and efficiently, maintaining a high level of professionalism.
Customer Satisfaction: Create a positive and welcoming customer experience, offering friendly advice and guidance as needed.
Financial Accuracy: Maintain precise records of cash transactions, balancing cash drawer at the end of each shift.
Team Collaboration: Work closely with colleagues to uphold a cohesive and supportive team environment.
Promote Superior Service: Provide friendly advice and assistance to customers, enhancing their overall experience.
Qualities we’re looking for
Passionate Environmentalist: Genuine passion for environmental conservation and sustainability.
Effective Communication Skills: Clear and compelling communication to convey environmental concepts convincingly.
Empathy: Ability to understand callers’ concerns and address them with compassion.
Active Listening: Attentive listening to grasp callers’ needs and provide appropriate solutions.
Problem-Solving Skills: Critical thinking to offer innovative solutions to environmental issues.
Positive Attitude: Maintains optimism even in challenging situations, inspiring callers.
Adaptability: Adjusts communication style to diverse callers and their understanding levels.
Thirst for Knowledge: None of us know it all, and we don’t act like it! You don’t need to know everything about gardening to work here.
What sets us apart is our unique ability to inquire and question.
Everyday is an opportunity to learn.
Qualifications:
Proficiency in cash handling, ensuring accuracy and efficiency.
Exceptional customer service skills with a focus on customer satisfaction.
Meticulous attention to detail in maintaining accurate financial records.
Ability to work effectively in a team, supporting colleagues and contributing to a positive work environment.
Willingness to offer helpful suggestions and guidance to customers, enhancing their experience.
Benefits:
Flexible scheduling to accommodate varying needs and commitments
Opportunities for professional growth and development
Positive and collaborative work environment
Whatsapp
