Lead coordinator of all set-up and technical support for sound, lighting and video for International Headquarters operations and 100+ annual meetings and events.
Supervises up to 15 on-call Audio-Visual event staff.
Primary position for technical support for internal and external users (1,000+) of centralized business systems, including Shelby, Windows and Mac Operating Systems, Microsoft 365/Office 365/Outlook/Teams, multi-function printer/copier technology for connectivity and application issues.
Assists installation, configuration, and maintenance of computer network equipment and infrastructure.
Provides IT computer support, copier maintenance, and is the lead coordinator of phone systems maintenance.
*Required Technical Skills*
1.
Working knowledge of A/V technologies and equipment, including Tricaster video production and Yamaha EtherSound systems
2.
ETC lighting controls and programming
3.
AMX or Crestron programming
4.
Supervisory experience
5.
Working knowledge of current Windows and Mac Operating Systems, including updating, patching, and reimaging
6.
Experience with copier and multi-function printer/copier technology
7.
Working knowledge of Microsoft 365, Office 365, Outlook, and Teams
8.
Experience with computer security, including endpoint protection software
9.
Experience administering / supporting remote connectivity and cloud services, including Azure, Virtual Desktop, Microsoft Remote Desktop, Microsoft 365, and Office 365
10.
Ability to provide application support to technical and non-technical users
11.
Maintaining and developing vendor relationships
12.
Experience with computer and network hardware maintenance
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
If you are a highly motivated individual with a passion for technology and problem-solving, we encourage you to apply.
We offer competitive compensation packages, opportunities for professional growth, and a supportive work environment.
Join our team of IT specialists today!
Job Type: Full-time
Pay: $45,000.
00 - $55,000.
00 per year
Benefits:
* 401(k)
* 401(k) 3% Match
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Travel requirement:
* No travel
Work Location: Hybrid remote in Independence, MO 64050
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