Quality Assurance Supervisor

*About us* Peterson Manufacturing, Inc.
is a world-leading innovator in the design, engineering and manufacturing of commercial vehicle and trailer wiring harness and lighting systems.
Our portfolio includes LumenX® LED lights, a family of corrosion resistant harness systems (Defender® and PetersonPATRIOT), PetersonPULSE® smart trailer system, and safety, interior and utility lighting.
We have built our reputation by providing solutions to our customers’ most difficult challenges with our ability to vertically integrate all aspects of the production process, offering a high level of personalization and attention to detail.
We take pride in using the latest technologies and automated assembly equipment to provide quality products with maximum value.
We also work hard to provide world-class customer service to support our customers around the globe, all from our USA-based facilities.
Made in the USA production and innovation with global reach – that’s the Peterson difference.
*About us* Started in 1945, Peterson Manufacturing Inc.
is a family-owned business that has become an industry-leading innovator in the designing, engineering, building and delivering vehicle safety lighting and harness systems and accessories.
Over the years we have grown from a tiny manufacturer to a multi-industry corporation.
We've introduced some of the best-selling lighting ad harness innovations ever designed and built customer relationships that have span oceans and decades and have built our reputation by providing solutions to our customers' most difficult challenges.
We take pride in using the latest technologies and automated assembly equipment to provide quality products with maximum value and work hard to provide world-class customer service to support our customers around the globe - you are not just a number at Peterson Manufacturing.
"Our goal is not to be the biggest, just the best.
" *POSITION OBJECTIVE:* The Quality Assurance Supervisor, under the direction of the Director of Corporate QA, supervises and trains the conduct of QA auditors, performs new product inspections and completes the QA portion of the engineering validation form, and coordinates analysis and processing of customer returns.
The Supervisor ensures that inspections are performed in accordance with applicable Federal and State laws as well as ISO procedures and maintains documentation per the Quality Management System (QMS) focused on customer satisfaction and continual improvement.
The Quality Assurance Supervisor also oversees analysis of all rejected materials.
*ORGANIZATIONAL SUPERVISION, REPORTING AND INTERFACE* Position reports to the Director of Corporate QA and works directly with production control, manager, supervisors and leads, material handlers, Engineering, and warehouse.
Quality Assurance Supervisor will also interface with other associates within Mission Plastics North and other associates within the Peterson Manufacturing organization.
*ESSENTIAL DUTIES AND RESPONSIBILITIES* * Training, directing, selecting, scheduling, and assessing all auditors and test technicians per ISO 9001:2015 QMS procedures.
* Maintain informational documents for authorized 1st Article Verification and Inspector-Tester Stamp Log by assisting in the training of new personnel in other departments in quality-related subjects.
* Completing/distributing QCDs, inspection reports and approving non-conforming material dispositions.
* Verifying that production meets quality standards per the relevant print/specification.
* Work with customer service and engineering to investigate and report on root causes for harness returned products both manufacturing defects and warranty.
* Enforcing specifications of the Peterson Manufacturing Quality Assurance Manual including verification of purchased products, control of monitoring and measuring devices, monitoring and measurement of products, and control of nonconforming products.
* Maintain history files within the Quality Assurance department.
*SKILLS AND ABILITIES REQUIRED* * Above average ability to deal with people throughout the organization * Effective written and oral communication skills and demonstrated leadership qualities * Demonstrated initiative and self-motivation.
* Exemplary understanding and ability to apply Quality Assurance techniques for assessment purposes.
* Ability to work well with all company personnel, to communicate effectively both orally and in writing, and to work well with minimal supervision and guidance.
* Demonstrated leadership and motivational abilities as well as the ability to effectively promote new ideas/and concepts and develop and initiate plans for the attainment of short and long-term goals.
*EDUCATION AND EXPERIENCE MINIMUM REQUIREMENTS* * High school education, or equivalent * Minimum of 3 years’ experience in relevant manufacturing assignments requiring blueprint reading and interpretation of drawings and specifications * Competency in the use of gauges, calipers, micrometers, and working knowledge of materials and processes used by the company * Broad knowledge of assembly requirements and interrelationship between assembly parts * Experience working in a manufacturing environment with training and experience in; ISO 9001:2015 or ITAF16949:2016 Quality Management Systems, Quality Audit, Statistical Methods, working with customers/Suppliers and Supervision * AIAG PPAP experience a plus *ENVIRONMENT* Duties are performed indoors at the corporate offices in Grandview, MO.
Employee must be able to move throughout the production floor to required workstations and be in continuous motion, walking, pulling, pushing and lifting up to 90% of the time.
Employee must be able to lift and transport product weighing up to 50lbs.
The person in this position frequently communicates with others internally who may have various inquiries, etc.
Must be able to exchange accurate information in these situations.
_This position description indicates the general nature and level of work experience expected of the position holder.
It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
_ _This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
_ _Peterson Mfg.
Company reserves the right to update and change the job essential duties and requirements to meet the needs of the customer, end user, and Peterson, in order to maintain the highest level of performance and service.
_ Job Type: Full-time Pay: $55,000.
00 - $65,000.
00 per year Benefits: * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Vision insurance Schedule: * 8 hour shift * Monday to Friday * Weekends as needed Education: * High school or equivalent (Required) Work Location: In person