Office Administrator - Arnette Polymers

_*Overview *_ This position is responsible for assisting and backing up order entry and invoicing, compiling cash receipts and maintaining customer information.
This includes but is not limited to processing orders, posting payments and compiling sales information as needed as well as backup to accounts payable and purchasing functions.
_*Essential Functions & Responsibilities*_ * Works with customers, and all other staff to facilitate the customer’s requests for shipments and accounts receivable duties.
* Enter all sample requests and monitor for timely shipments.
* Monitor outbound shipments for correct shipping documents, placards and necessary paperwork.
* Incoming phone calls routed to correct personnel; * Open stamp and distribute mail daily; * Provides backup, on-call and overtime support as needed in the evenings and other required times as designated by management.
Position should be proficient and able to handle for the transfer of duties as required, whether permanent or in case of absence; * Compliance and follow through from trainings regarding RCRA, EPA, OSHA, and other company guidelines and trainings for assigned job duties; * Acts in a stewardship capacity for the Company, works as a functional member of the team, has ability to self-direct and self-regulate work-day.
* Participates in all environmental and safety training as required by Federal, State, County, and Local regulations as well as company policies.
* Suggests improvements for safety and compliance.
* Promptly reports any safety incidents and participates in incident investigations as requested: * Customer Service: Ability to enter and process all incoming orders, samples, and transfers as needed.
Process all shipment documents, domestic and foreign and coordinate with warehouse manager; * Accounts Receivable: Backup to invoice generation verifying product costs and quantities shipped.
Backup to month end close of AR module.
* Accounts Payable: Daily voucher entry for non-inventoried items, verifying invoices and prices against PO’s and packing lists for input into the AP module.
Backup for weekly check runs and month end close of AP module; * Purchasing: Ordering containers and filters based on inventory counts received bi-weekly.
Maintain and order office supplies as needed, maintain the non-inventoried items purchase order book for maintenance supplies and other supplies, input into master PO spreadsheet; * Inventory: Familiar with tracking, processes, batch ticket and incoming packet preparation, label printing, adjustments and backup as needed for month end close of Inventory module; * Additional duties may be added or removed as management requires.
_*Placement Criteria*_ * Minimum education and experience: High School Diploma and 5 years’ experience in an office environment and relevant experience as described; * Specialized technical/aptitude experience: Ability to listen and interpret customer needs; * Knowledge of commonly-used concepts, practices, and procedures within the manufacturing industry; * Demonstrated comprehensive knowledge of office and facilities coordination and basic leadership and management knowledge; * Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines; * Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally; * Demonstrated ability to problem solve and execute job related tasks and project responsibilities independently, exercising judgment in the areas of customer relations, shipping logistics and handling of materials.
* Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
* Relevant computer skills for this position include knowledge and experience with Microsoft Office applications; experience using SAGE Platinum for Windows preferred.
Displays adaptability in learning the use of relevant software and displays comprehension of fundamental computer practices and database management; * Outstanding interpersonal relationship building and employee coaching and development skills.
_*General Employee Expectations *_ Arnette Polymers views each of the following behaviors and traits as performance indicators for all employees, regardless of position or level, and employee appraisals reflect these attributes in addition to position specific responsibilities as an element of performance upon which job performance is rated: * Exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff.
* Written and verbal communication skills should be concise and effective, and employees are expected to aspire to excellence in both daily work tasks and customer service.
* Maintain professionalism in all interpersonal relationships and exercise confidentiality concerning the affairs of the business; * Exhibit willingness to learn, willingness to problem solve, willingness to help others and openly and actively participates in the direction of the Company.
Job Type: Full-time Pay: $23.
00 - $26.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * 8 hour shift * Monday to Friday Experience: * Microsoft Office: 5 years (Preferred) * Manufacturing or Production: 5 years (Preferred) * Administrative: 5 years (Preferred) Work Location: In person