TITLE: IT Systems Administrator
REPORTS TO: Chief Operating Officer
SALARY: Competitive salary commensurate with experience
POSITION/TYPE: Non-Exempt
REQUIREMENTS :
High school diploma or equivalent and a minimum of two years related experience
Technical school or technical courses in computer repair (preferred, but not required)
Technical expertise in desktops, workstations, laptops, and other IT peripheral devices required
Proficient computer skills including Microsoft Office
Proficient software administration skills including CRM, IP Phone, and various cloud-based applications
“MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri.
Founded in 2013 by Mike DiPasquale and Jason Moore, DM Law’s growth has been driven by the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury.
Job Overview:
The IT System Administrator will work closely with and provide support to the DiPasquale Moore internal team members.
This person will oversee the support and maintenance of network infrastructure, computer hardware and software, as well as problem resolution.
The ideal candidate will promote a positive work environment while being committed to the success of the firm.
Duties & Responsibilities:
Assist with installation, repair and replacement of computer and computer-related hardware.
Assist with troubleshooting and installation of Windows, Microsoft Office, and other standard software packages.
Management of escalation, emergency, and customer support IT related issues, including identifying hardware and software issues and assist in facilitating resolution.
Configuring, updating, maintaining, and operating hardware and software
Collaborate with HR for staff onboarding and termination.
Participating in the administration of servers, routers, switches, firewalls, phones, mobile devices, software deployment, security updates, and patches
Ensure accurate inventory of devices and their assignment to users
System administrator for various core applications
System administrator for IP phone system – Ring Central
System administrator for access control system
Knowledge and Skills:
Strong analytical and problem-solving skills
Excellent grammar, punctuation, spelling, and proofreading skills
This position requires a self-starter with proactive initiative, excellent follow through on tasks, strong verbal and written communication skills, strong interpersonal skills, and an ability to clearly communicate to all levels of employees and management
Consistently deliver results with a sense of urgency
Maintain and manage highly sensitive information
Outstanding time management and prioritizing tasks to meet deadlines
Process driven, with the ability to understand the big picture and impact that decisions made have on the big picture.
Employee Perks:
Benefits package – Health, Vision & Dental Insurance
401(k) matching retirement plan – up to 4% match
3 weeks (120) hours of PTO
Paid Holidays
FREE on-site parking garage
Work/Life balance – doing the job you love, with great people and NO long, crazy hours!
100% cloud based infrastructure for all critical applications.
Stability - Become an integral member of an energetic team in a growing law firm
DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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