Call Center Customer Service Representative

Responsibilities: - Handle inbound and outbound calls in a professional and courteous manner - Provide excellent customer service by addressing customer inquiries and resolving issues - Conduct sales calls to promote products or services - Utilize phone etiquette to ensure positive customer interactions - Enter and update customer information accurately in the database - Analyze customer needs and recommend appropriate solutions - Communicate effectively with customers to ensure understanding of products or services Experience: - Previous experience in a call center or customer service role is preferred - Sales experience is a plus - Bilingual skills in Spanish and English are highly desirable - Ability to communicate clearly and effectively over the phone - Strong data entry skills with attention to detail As a Call Center Representative, you will have the opportunity to work in a fast-paced environment, interact with diverse customers, and contribute to the success of our company.
We offer competitive pay, comprehensive training, and opportunities for career growth.
If you are a motivated individual with excellent communication skills, we would love to hear from you.
Job Type: Full-time Pay: $18.
00 - $20.
00 per hour Expected hours: No more than 40 per week Experience level: * Under 1 year Shift: * Morning shift Weekly day range: * Monday to Friday Work setting: * Call center * In-person * Office Work Location: In person