Job Summary
• Front desk receptionists usually act as gatekeepers the Main Office.
They allow access to other employees, answer phones, transfer calls, schedule appointments,
answer questions, give directions and manage the flow of traffic in the office.
It is the front desk receptionist who greets anyone who enters the building.
General Accountabilities
• Greets visitors and obtains name and other pertinent information, notifying appropriate individuals of visitor's arrival.
• Answers and routes calls, as necessary, to appropriate individuals.
• Accurately takes and delivers messages.
• Accepts and signs for packages, and notifies addressee of package arrival.
• Performs a variety of routine clerical tasks.
• Maintains clean and orderly reception area.
• Retrieves, sorts and delivers mail.
• Follows H.
I.
P.
P.
A.
regulations for calls or questions regarding Healing House Inc.
Participants
• Assists Intake Coordinator with appointments and interviews
• Enters applications for potential future Healing House Inc.
Participants
• *The company reserves the right to add or change duties at any time.
Job Qualifications
• Education: High school diploma or equivalent
• Experience: 1-2 years Front Desk Receptionist preferred
• Must pass a background check
Skills
• Excellent verbal and written communication
• Service orientation
• Critical thinking
• Active listening
• 35 WPM typing skills
• Knowledge of G Suite Apps and software such as Google Docs, Google Sheets, etc.
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