Front Desk Receptionist

This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
*Duties and Responsibilities:* * Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer calls * Knowledgeable of Clubs amenities and surroundings * Communicates kindly and sincerely using members name * Attends all staff and club meetings and events * Establish and maintain professional relationships with members and staff * Ensures front desk is clean, maintained and organized at all times * Ability to respond quickly and appropriately to emergency situations *Expectations:* * Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide input in developing strategies to support club goals and objectives * Ability to respond to common inquiries or complaints from members *Job Requirements:* * Available to work weekends and evenings and holidays * Must hold current CPR certification or obtain within 60 days of start date * Ability to work well with others * Experience in cash handling and credit cards * Customer service abilities *Physical Requirements:* * Ability to stand for long periods of time * Ability to lift up to 35 pounds * Ability to communicate with guests and other associates, including reading, writing and speaking Job Types: Full-time, Part-time Pay: $9.
00 - $13.
00 per hour Schedule: * 4 hour shift Work Location: In person