Part Time Front Desk

Responsibilities * Work 7am-3pm Tuesday, Wednesday, Thursday and Saturdays * May be asked to cover some night shifts 3pm-11pm * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients’ complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Help keep Lobby clean and organized * Keep Gift Shop full, clean and organized Requirements * Customer service attitude * Excellent communication and organizational skills Job Type: Part-time Pay: $13.
75 - $14.
25 per hour Benefits: * Employee discount * Flexible schedule Schedule: * 8 hour shift * Day shift * Every weekend * Morning shift Experience: * Hotel Experience: 1 year (Preferred) Shift availability: * Night Shift (Preferred) * Day Shift (Preferred) Work Location: In person