Dry clean business is now hiring for a *Full-time Front Desk Associate.
* Candidates must be neat in appearance, energetic, and have the ability to provide an exceptional experience to our customers.
We are a team-oriented environment, with a strong desire to make our customers happy.
_*It is extremely important that the employees keep in mind that they will work in different locations during the week, not just one.
*_
As a Front Counter Customer Service Associate, your role encompasses several crucial responsibilities, each aimed at delivering exceptional customer service and ensuring smooth operations within the organization.
*Qualifications for the Front Desk position:*
* Previous experience in customer service, sales, or other related fields is a plus
* Ability to build rapport with clients
* Ability to prioritize and multitask
* Positive and professional demeanor
* Good verbal communication skills
* The ability to be coached
* An good work ethic
* Reliable person, with reliable transportation
_*The following are your top priorities:*_
*Customer Service:*
* Interact with customers in a professional and courteous manner, addressing their inquiries and ensuring their satisfaction with the service received.
* Maintain accurate and detailed records of customer issues and complaints to facilitate timely resolutions and improve overall customer experience.
*Cash Reporting:*
* Handle cash transactions accurately and efficiently on a daily basis.
* Maintain comprehensive records of all financial transactions, ensuring their accurate reporting for the day.
* Keep the work area clean and tidy, facilitating easy access to financial equipment.
*Additional Responsibilities:*
* Communicate with customers, providing quotes, Customer Risk Releases, and updated due dates as necessary.
* Lot Management is key to your success.
Checking the system for any late orders or items that have not been properly racked or detailed.
* Communicate with production about customer requests
By fulfilling these responsibilities with professionalism and attention to detail, you will contribute to the overall success of our organization and maintain a high level of customer satisfaction.
_*The candidate must complete all the assessments and with this, the resume can be reviewed and can schedule an interview with HR*_
_*Location and schedule:*_
* *Wednesday to Saturday - *9586 N.
McGee St.
Kansas City MO 64155 - *8:00AM to 5:00PM during the week - Saturdays 9:00AM to 3:00PM*
Job Type: Full-time
Pay: $16.
00 - $17.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Experience:
* Customer service: 5 years (Required)
Work Location: In person
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