Job Description: We are searching for a Customer Service Representative that is extremely detailed, exhibits a high sense of accountability for workload, and enjoys process improvement and management.
The right candidate will have the ability to manage multiple tasks and priorities, is a self-motivated individual who can actively engage.
About Master’s Transportation: Master’s Transportation is one of the nation’s leading providers of rental, lease and purchase of transport vehicles.
We strive to make a significant and positive impact in the transportation industry through our commitment to quality and safety.
Our core values guide us in all that we do, inspiring us to “Move People Forward”.
What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Master’s Transportation is “great.
” Our team members all share a positive attitude, problem solving abilities and patience, enabling them to provide excellent customer service even during fast-paced shifts.
Our culture, plus continuous opportunities for growth, have resulted in an industry-low turnover rate.
Don’t miss out on this opportunity with us!
Why Work Here?
Great culture, pay, benefits and room for growth.
Job Title: Customer Service Representative with Continuous Opportunities for Growth!
A Day in the Life as a Customer Service Representative: Answer calls from customers and respond to emails and other inquiries promptly and professionally.
Provide information on our commercial bus rental services.
Assist customers with booking and scheduling their bus rentals.
Handle customer complaints, inquiries, and requests.
Document customer interactions and provide follow-up as needed.
Monitor customer feedback and provide insights to management.
Qualifications:
Good Communication
Good Judgment
Problem Solving
Quick Decision Making
Time Management
Attention to Detail
Planning and Organization
Good Moral Compass & Integrity
Works Well with Teams
Proficient in MS Office & Other System
Knowledge of customer service practices and procedures.
Education:
Required: High School Diploma or GED
Benefits:
Paid Time Off.
Health, vision, dental, long & short-term disability and life insurance.
401K with company match.
Flexible Spending and Health Savings Accounts.
Discounts for travel, entertainment and more.
Paid Holidays
Ready to apply? If this job sounds like a fit for you, then apply today!!!
Master's Transportation:
With over 30 years of experience, our company stands on a foundation dedicated to providing excellence in the transportation industry.
We are passionate about being first to market and realizing opportunities, creating solutions for current and future unmet needs.
We continue to
evolve through innovation, expanding vehicle offerings, value-added services and adding new technologies to revolutionize the industry.
We work hard to provide seamless and tailored solutions to support customer needs.
With long lasting relationships with our customers, our exceptional retention and referrals rates provide a key component to our success and growth.
Masterstransportation.
com
AAP/EEO Statement:
Master’s Transportation is committed to the principles of equal employment.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.
Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position.
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