Posted : Tuesday, March 26, 2024 03:47 PM
As a Customer Service Specialist, you will be at the forefront of delivering exceptional customer service to our valued clients.
This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency and professionalism.
Customer Service Specialist Qualifications:
* Superior verbal & written communication skill-sets
* Possess exceptional client association and interaction capabilities
* Upbeat & outgoing mindset with positive energy
* Interacts successfully with individuals and also teams
* Maintains fruitful customer connections
* Prior customer service or sales experience
* Interacts successfully along with all amounts of management as well as staff members
* Team player
* High school diploma or equivalent
* 1 year prior sales coordination or customer support experience
* Applicants must be currently authorized to work in the United States
Customer Service Specialist Tasks & Duties
* Uphold our customer connect initiative
* Train/retrain on standard operating procedure
* Give feedback to account managers
* Process customer surveys
* Specific customer PO processing
* Analyze customer needs and provide appropriate solutions
* Handle customer inquiries, complaints, and escalations in a professional manner
* Maintain accurate and detailed records of customer interactions
* Other tasks & duties as assigned
In order to apply, please submit an up-to-date resumé or profile.
Job Types: Full-time, Part-time
Pay: $18.
67 - $23.
29 per hour
Benefits:
* 401(k)
* Health insurance
* On-the-job training
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
Work Location: In person
• Phone : NA
• Location : Holmes St, Kansas City, MO
• Post ID: 9147913350
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024