As a Client Relations Associate, you will play a crucial role in maintaining and enhancing our relationships with existing clients.
Your primary goal will be to ensure client satisfaction and retention through proactive communication, problem-solving, and strategic initiatives.
This role requires a blend of interpersonal skills, analytical abilities, and a customer-first mindset.
*About High Stakes Inc.
:*
We pride ourselves on our dynamic team environment and our dedication to fostering long-lasting client relationships.
As we continue to grow, we are seeking a Client Relations Associate who shares our passion for client satisfaction and is eager to contribute to our team's success.
*Key Responsibilities:*
* Serve as the main point of contact for a portfolio of clients, ensuring all their needs are met in a timely and satisfactory manner.
* Develop and implement strategies to maintain high levels of client retention and satisfaction.
* Conduct regular check-ins and review meetings with clients to assess their satisfaction and identify opportunities for improvement or upselling.
* Collaborate with cross-functional teams to resolve client issues promptly, ensuring a seamless client experience.
* Gather and analyze client feedback to inform and influence company strategies and product development.
* Keep accurate records of all client interactions and transactions, documenting detailed notes in our CRM system.
* Participate in the development and refinement of processes and policies to enhance the overall client experience.
*Qualifications:*
* Preferred 2+ years of experience in client relations, customer service, sales or a similar role.
* Exceptional in person communication and interpersonal skills, with the ability to build strong relationships with clients.
* Strong problem-solving skills and the ability to think analytically.
* Highly organized and detail-oriented, with the capacity to manage multiple priorities simultaneously.
* Proficiency in CRM software
*Why Join High Stakes Inc.
?*
* Competitive salary and benefits package.
* A dynamic and supportive team environment.
* Opportunities for professional growth and development.
* The chance to work with a diverse client portfolio in an exciting industry.
*Application Process: *If you are interested in the role or would like to learn more, please submit your updated resume.
Our team will contact you promptly.
Be a part of our mission to create extraordinary brand experiences that leave a lasting impact.
Join High Stakes Inc.
today!
_*High Stakes Inc.
proudly stands as an Equal Opportunity Employer.
We not only celebrate diversity but are deeply committed to fostering an inclusive atmosphere for all team members.
Additionally, we actively support both active duty and reserve military personnel, recognizing and valuing the unique experiences and perspectives they bring to our workforce.
*_
Job Type: Full-time
Pay: $12.
00 - $15.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* On-the-job training
* Paid time off
* Vision insurance
Experience level:
* 1 year
* No experience needed
* Under 1 year
Shift:
* 8 hour shift
* Day shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
* Office
Ability to Relocate:
* Kansas City, KS: Relocate before starting work (Required)
Work Location: In person
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