Front Office Specialist - CenterWell - State Avenue

Become a part of our caring community and help us put health first The Front Office Specialist contributes to administration of care management.
Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and well being of members.
The Front Office Specialist performs varied activities and moderately complex administrative/operational/customer support assignments.
Performs computations.
Typically works on semi-routine assignments.
The Front Office Specialist ecisions are typically focus on interpretation of area/department policy and methods for completing assignments.
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Use your skills to make an impact Required Qualifications Less than 3 years of technical experience with Microsoft , Word, Excel, Outlook Knowledge of Microsoft Word, Excel and Outlook Administration support experience in a healthcare industry Familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate's Degree Microsoft Access proficiency Bilingual - Fluent in English and Spanish Additional Information This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program.
If selected for this role, you will be required to be screened for TB.
As part of our hiring process for this opportunity, we will be using an interviewing technology called Modern Hire to enhance our hiring and decision-making ability.
Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule Alert Humana values personal identity protection.
Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file.
When required, an email will be sent from Humana@myworkday.
com with instructions on how to add the information into your official application on Humana’s secure website.
Scheduled Weekly Hours 40 About us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more.
Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being.
Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes.
We go beyond physical health by also addressing other factors that can impact a patient’s well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center.
As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients.
As part of Humana Inc.
(NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career.
We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company.
By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.
It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.
This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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