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Sharp-Long 72 Degrees Air Conditioning and Heating, a welcoming provider of home comfort services located in Lee's Summit, MO, is on an exciting growth trajectory!
We're currently on the lookout for a dedicated and personable CSR/Dispatcher to join our exceptional team in Lee's Summit.
As the first point of contact for our valued customers and clients, this team member plays a crucial role.
We're seeking a candidate who embodies traits of high reliability, exceptional communication skills, a positive attitude, and self-motivation.
Position Details:
Work Hours: 8:00 am - 5:00 pm, Monday through Friday.
Pay Range: $15.
00 - $20.
00 per hour, depending on experience + Benefits
Benefits Include: On-the-job training, medical, dental, vision, disability, life insurance, a flexible spending account, an employee assistance program, paid holidays, and a weekly payday every Friday.
Required Qualifications / Achievements:
Prior dispatching experience, especially in HVAC or related home services, is highly advantageous
Geographical knowledge of the service area or strong map-reading skills
Experience in the maintenance industry
Advanced customer service skills
Polished phone etiquette with a friendly demeanor
Ability to multitask in a fast-paced environment
Strong organizational skills with meticulous attention to detail
Reliable and able to work on-site during designated hours
Proficient in computer skills
High school diploma or general education degree (GED)
Desired Qualifications / Achievements:
Working knowledge of the HVAC industry
Experience with Service Titan dispatching software is a significant plus
Advanced understanding of software technologies, including Windows OS
If you're ready to contribute to a dynamic team and thrive in a supportive work environment, we encourage you to apply.
Join us at Sharp-Long 72 Degrees Air Conditioning and Heating, where your skills and dedication will make a real difference in the lives of our customers.
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