Bilingual Customer Service Representative

Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team.
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary: $30000.
00 - $60000.
00 per year Benefits Annual Base Salary + Bonus Opportunities Base Salary based on Experience Paid Time Off (PTO) Weekends Off Holidays Off Hands On Training Career Development & Growth Supplemental Benefits Available Responsibilities Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Prospecting and generating new businessthrough leads & referral sources.
Generating insurance quotes.
Provideexceptional customer service.
Be outstanding at relationship building.
Requirements Possess an upbeat, positive and enthusiastic attitude.
Create relationships from a cold start.
Professional phone etiquette.
Great Customer Service Skills.
Ability to obtain or possess an active Life & Health Insurance license.
Ability to obtain or possess an active Property & CasualtyInsurance license.
Company Description The District Office of Joshua Sharp is one of the most awarded District Offices.
Our Agency Owners collectively outperform their local peers in sales and growth.
When you partner with The District Office of Joshua Sharp, you receive support from business consultants, talent recruiters, trainers, and product specialists to help you develop and grow your business.
Here are some ways Farmers contributes to your success: -The choice of building or buying an agency — plus financial support options -More than 50 highly competitive insurance and financial services products -Multiple opportunities to maximize your income including quarterly bonuses, residual programs, and performance rewards -Ongoing training and support through the University of Farmers, one of the most awarded corporate training organizations in the world -Corporate sponsorship of charities and non-profit programs in your community -Veterans transition program, bilingual bonuses, and more! If you're ready to learn more about the rewards of working as a Farmers Agent, give us a call.
Let's discuss your experience, business goals, and entrepreneurial options!