Client Experience Specialist

The role | The Client Service Specialist is responsible for.
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Serving as initial point of contact for assigned TAFS clients, delivering an ongoing, unparalleled customer experience to TAFS clients through good rapport and communication.
Ensuring an ongoing high standard of customer service with clients Delivering consistent communication and diplomacy when interacting with clients Educating clients on proper use of TAFS tools and standard funding procedures Resolving or escalating all client issues or concerns on a timely basis The requirements | This will be a perfect fit for you if have.
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Superior customer relations and communication skills Ability to build rapport and relationships over the phone.
Ability to multi-task in a fast-paced, deadline-oriented setting Attention to detail.
Computer knowledge The details | What are the hours and location? This is a full-time position working Monday-Friday, 8:00am-5:00pm TAFS is based out of our corporate facility in Olathe, KS The perks | What's in it for you? A casual, smoke-free work environment with a positive atmosphere Health, dental, life, and disability insurance coverage 401(k) plan with company match 88 hours of paid time off Discounted gym memberships, mobile phone services, tires The next step | Does this sound like a match for you? A member of our recruiting team will review your resume and reach out to schedule a phone screen if your qualifications match our requirements.
TAFS is committed to the principles of equal employment opportunity and nondiscrimination.