Posting Date 08/11/2023 Closing Date 12/10/2023 Position Purpose
Responsibilities:
1.
To answer all incoming telephone calls (take messages, transfer, etc.
), in a courteous and appropriate manner to reflect the business-like
atmosphere of an office.
2.
To be aware of all specific area procedures, Housing and University policies and procedures and follow them accordingly.
3.
To assume administrative duties as assigned (example: typing, filing, bulletin boards, etc.
), by the supervisor, University Housing or their
designees.
4.
To provide information to students, faculty, staff and visitors about the University, housing and the services available to them.
5.
To follow all equipment/supplies checkout procedures.
6.
To be aware of emergency procedures and follow them accordingly.
7.
To maintain a communication flow with on-duty and off-duty staff members as needed.
8.
To maintain a professional and efficient working environment.
9.
To be available to work a variety of hours and special occasions (i.
e.
Easter Weekend, Labor Day Weekend, etc.
).
10.
To be able to work the opening and closing of the hall in August, December, May and during all breaks.
11.
Must be able to work late nights/early morning shifts.
(Midnight to 6 A.
M.
)
13.
Must be able to work weekend shifts.
(typically every other weekend (5 P.
M.
Friday-6 A.
M Monday)
14.
To report maintenance needs properly and follow up with maintenance concerns.
15.
To maintain a positive attitude about the hall and staff.
16.
To report for work promptly as scheduled or insure that someone will work for you if approved by supervisor.
Arrive at work at least 5 minutes
before scheduled shift.
17.
To be responsible for receiving, sorting and distribution of U.
S.
and campus mail to the residents of the building; checking out keys and key
inventory; run errands; and provide other services as approved by University Housing.
18.
To be able to respond to emergency situations quickly.
Mobility throughout the residence hall is essential.
19.
To remain in good standings at all times with the University and University Housing (not on probation).
At all times, adhere to Housing and
University policies as outlined in the Planner/Handbook Guide to Good Decision Making.
20.
To maintain a 2.
0 grade point average, both cumulative and semester.
Cannot be below 2.
00 semesterly GPA 2 semesters in a row or 2 out of 3 semesters.
21.
To maintain positive role model behavior at all times on and off duty.
Illegal and/or irresponsible off campus behavior may result in employment discipline of warning to termination pending serverity and visibility.
22.
To follow all other policies and procedures outlined in the Office Manual/Staff Manual.
23.
To be observant of and follow all safety and security measures while on duty.
24.
To assume other duties as assigned by University Housing.
25.
Required meetings will be paid up to one hour per month.
26.
Accept responsibility for all procedures, policies, practices as found in the staff manual kept at the front desk as well as directive given by
supervisor and University Housing staff.
27.
Foster/Knox and Crossing staff to be available to work during university break periods.
Education & Formal Training High school diploma or equivalent Computer Skills Word-Processing, Spreadsheet, Presentation Experience Licenses, Certificates, Registrations, & State/Federal Requirements of Position: Special Skills, Abilities, and Knowledge: Attention to detail, Communication skills, including oral, written, and/or nonverbal, Maintain confidentiality Physical & Environmental Factors: Lifting weight Special Working Conditions:
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